1. Information We Collect
At Plantrix, we collect information you provide directly to us, such as when you create an account,
use our services, or contact us for support.
- Account Information: Name, email address, phone number, and company details
- Plant Inventory Data: Information about your plants, inventory levels, and sales data
- Usage Information: How you interact with our platform and features you use
- Payment Information: Billing details processed securely through third-party providers
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our inventory management services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Generate analytics to improve our platform
- Generate leads to reach out to others who may want to use our service
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the
following circumstances:
- Service Providers: Trusted partners who help us operate our platform
- QuickBooks Integration: When you choose to integrate with QuickBooks Desktop
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized
access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Regular security assessments and updates
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services.
We may retain certain information for legitimate business purposes or as required by law.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt out of marketing communications
- Export your data
- Request clarification about our data practices
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns,
and improve our services. You can control cookie preferences through your browser settings.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
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Address: placeholder
9. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting
the new policy on this page and updating the "Last updated" date.